Privacy Policy

Last Updated: April 2025

At SIGMAPRO IT SL, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

Information We Collect

We collect and process the following personal information from you:

  • First name and last name
  • Email address
  • IP address
  • Browsing data

Purpose of Data Collection

We collect this information for the following purposes:

  • To provide and maintain our services
  • To provide customer support
  • To detect, prevent and address technical issues

Legal Basis for Processing

Our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect it:

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and it's not overridden by your rights
  • To comply with the law

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Your Data Protection Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information.

  • The right to access, update or delete the information we have on you
  • The right of rectification - the right to have your information corrected if it is inaccurate or incomplete
  • The right to object - the right to object to our processing of your Personal Information
  • The right of restriction - the right to request that we restrict the processing of your personal information
  • The right to data portability - the right to be provided with a copy of your Personal Information in a structured, machine-readable and commonly used format
  • The right to withdraw consent - the right to withdraw your consent at any time where we relied on your consent to process your personal information

Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Cookies

Cookies are small pieces of data stored on your device. We use cookies to collect information about your browsing activities and to make our services work properly. You can set your browser to refuse all cookies or to indicate when a cookie is being sent.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the 'last updated' date at the top of this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

contact@sigmapro.es